On World Patient Safety Day on 17 September this year, Seychelles Patients Association commends the Health Care Agency, the largest health services provider in Seychelles, for its extraordinary efforts and success at keeping patients safe.
This commendation follows the way in which the Health Care Agency has handled cases of COVID-19 in its facilities this year.
“The Agency handled the COVID-19 cases at the North East Point Home for the Elderly in March and the cases at Seychelles Hospital later in the year, with exceptional professionalism and resolve. This resulted in minimal further health consequences to the patients,” has noted the Executive Committee of the Association.
“These two success stories show clearly that there are remarkable structures and processes in place in key areas of the Health Care Agency to address patient safety,” says the Executive Committee of the Association in its commendation.
The Association notes the extraordinary effort made to improve infection prevention and control throughout the Agency but calls on the Agency to strengthen any residual structure and process that that may still pose a threat to patient safety.
“In these COVID times, any patient appointment or consultation denied or postponed is a serious concern for patient safety,” agreed members of the Executive Committee.
Although the international attention this year is on “safe maternal and new-born care”, Seychelles Patients Association wants to stress on the safety of all patients.
“Excellence in all areas of health care must become both the perpetual aspiration and method of all care providers in Seychelles,” stresses the Association.
With the significant increase in private clinics, pharmacies, laboratories and private care homes in Seychelles, the Association calls upon all the other care providers to invest as much time and physical resources as is required, to ensure patient safety, always and everywhere.
Author: Seychelles Patients Association
New mental health care law comes in force to shift paradigm
On the 15th December 2020, the paradigm began to shift around mental health care patients in Seychelles.
A new law law, entirely consistent with the convention on the rights of persons living with disability, came in force.
The dignity and autonomy of persons with mental illnesses will henceforth be valued more than ever before. They will be treated as equal members of society and will be accorded the same right as other citizens to participate in their own care.
“They will always be able to make the important decisions that concern them,” said Dr. B Valentin, Chairman of the Mental Health Board and of Seychelles Patients Association.
Aided by a slew of expert international partners, the drafting of the new law took several years to complete.
Health Ministry rewards excellence in person centred care
In April 2018, Marie Bernadette Faure, a health care assistant of the North East Point Health Care Complex won the Ministry of Health’s staff award for person centred care. She was considered by all to be extremely deserving of the award because of her life-long commitment to demonstrating compassion, good communication with patients and colleagues about the care of patients and putting her patients need before her own needs.
A member takes stock
Members bond
Media interest
Volunteers having a chat
Blood Donation to Seychelles Hospital in pictures, February 20th 2016
A first attempt at being relevant. Members and volunteers stand up to be counted
Seychelles Patients Association registered as a non-government organization
8th July 2015 will go down in the annals of health care in Seychelles as the day the Seychelles Patients Association officially came into being.
It took just over three months from the day of the first meeting for this success. Founding members of the Association were jubilant as they heard the news from the Chairperson, Dr Bernard Valentin.
“What wonderful news ! A much needed association indeed. We have to speak for all patients regardless who the person is,” said one member.
“Very good news indeed! Congrats to all of us founding members!” said another.
the beginning….
At the initiation of Dr Bernard Valentin, (who declared himself more a patient than a doctor for the purposes of this Association), around twenty men and women from inside and outside of the Ministry of Health and from all walks of life, joined together on April 6th 2015 to form the first Seychelles Patients Association.
The Association intended to advocate for patients across all disease spectra. Seychelles Patients Association will be the first such association in Seychelles, given that the other patient advocacy associations in Seychelles (such as the Seychelles Diabetes Society, Cancer Concern Association, Pearl Seychelles Autism Association) have tended to focus on one disease only.
At the meeting on the 6th April, attendees agreed that the Association will not seek to antagonize care giving institutions but will work hand in hand with them to improve care quality.
Patient Advocacy Centre
The Patient Advocacy Centre will be a place :
1. From where Seychelles Patients Association will actively promote patient-centered care throughout the health care system and support the interests of patients in every way possible. It will be a support centre, a resource centre and an administrative centre, all at the same time.
2. Where Patients and relatives of patients can retreat to, for support, further advice or counseling should they require, after receiving bad health care news
3. Where Activities of different patient support groups will be coordinated
4. Where Patients can call to, to receive, through agreed mechanisms, accurate and detailed information about any aspect of the health care system and health care processes.
It is projected that the Patient Advocacy Centre will be manned by a paid administrative assistant and by volunteers who are able and willing to dedicate their time and effort to this cause.
Appointment System at SOPD – why is it like that?
Clients at the Specialist Outpatient Department of Seychelles Hospital (SOPD) have long been clamoring for a better appointment system.
“The current system is archaic, ineffective and requires complete overhaul,” said one patient.
“The wait is too long and the congestion is unbearable,” said another.
Everyday, over one hundred patients attend the SOPD.
We all need to work with the Health Care Agency to improve the Appointment System at SOPD.
Seychelles patients need support to navigate the complex health system
“Seychelles Patient Association will help patients navigate better through the health system and hopefully, by so doing, reduce the number of complaints at service points,” a high official of the Association has said.
Seychelles Patients Association 